Mercer-Bucks Orthopedics

Careers

Mercer-Bucks Orthopedics is an Equal Opportunity Employer.

Mercer-Bucks Orthopedics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Mercer-Bucks Orthopedics complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Mercer-Bucks Orthopedics expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mercer-Bucks Orthopedics' employees to perform their expected job duties is absolutely not tolerated. Mercer-Bucks Orthopedics is a comprehensive services orthopedic group, offering diagnostic, surgical and non-surgical procedures, along with rehabilitative physical and occupational therapy. Our orthopedic specialists along with our therapists work as a team to treat virtually any orthopedic injury and musculoskeletal pain experienced by our patients.

MBO has been serving the Mercer County, New Jersey and Bucks County, Pennsylvania areas for over 20 years, and has the following opportunities currently available:

DME Service Representative / Fitter

Clinical Assistant

DME Service Representative / Fitter

MBO-DME220202

Full-time position exists at Mercer-Bucks Orthopedics, PC, a premier subspecialty-oriented orthopedic group with offices in Langhorne, Pennsylvania and Lawrenceville, Hamilton, Princeton, and Monroe, New Jersey. In this entry-level position, and under direct supervision and orders of the physicians, the DME Service Representative will provide proper fitting and education of orthopedic durable medical equipment (DME) to patients and will gather necessary paperwork to facilitate billing on behalf of the practice.

PurposeUnder the direct supervision and orders of the physicians, the DME Service Representative will provide proper fitting and education of orthopedic durable medical equipment (DME) to patients and will gather necessary paperwork to facilitate billing on behalf of the practice. The DME Coordinator will provide the highest level of customer service to patients, physicians, and all practice and surgery center personnel, and strive to meet performance goals of MBO.

Essential Duties • Responsible for proper fitting and patient instruction of bracing, soft goods, electro therapy, bone growth stimulation, traction, DVT prophylaxis, and all other DME products dispensed at MBO.

• Provides education to patients on the application, use, care, and expected outcome for orthopedic durable medical equipment (DME) products as indicated by the physician instructions and manufacturer recommendations. • Assists patients with defective product returns to manufacturer for warranty replacement.

• Performs functional brace measuring and fitting as prescribed by the physicians and coordinating with patients for follow-up fitting appointments as necessary. • Responsible for obtaining benefits and pre-authorization for claims as required by patients’ insurance policies.

• Insures that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures, and the MBO compliance program. • Complies with all Federal (HIPAA and OSHA) , State , and local laws and regulations.Obtains Certificate(s) of Medical Necessity forms and patient medical records as necessary for the billing department for processing of insurance claims.

• Educates patients on insurance plans and provisions, financial responsibility, and collection of patient portion. • Completes and delivers appropriate documentation to billing department, following all necessary compliance and regulatory processes. • Assists the Bracing/DME Manager in educating/training/in-servicing of Physicians, Physician Assistants, PT/OT Professionals, and clinical nursing staff with regard to all DME products and their application/fitting.

• Assists the Bracing/DME Manager in educating/training/in-servicing of Physicians, Physician Assistants, PT/OT Professionals, and nursing staff in maintaining inventory in accordance with OSHA regulations.Performs patient/customer scheduling, education, order processing, delivery, and courtesy call back.

• Actively promotes and fosters good relations interdepartmentally and with physicians clinical and surgery center personnel, external case managers, payers, and suppliers.Tracks, maintains, and orders durable medical equipment (DME) products for the location including inventory and equipment.

• Other duties to assist in the practice as assigned. Specific Skills:

• MBO is seeking an employee with a professional image, technical product and clinical competency, direct patient care, computer literacy, an orientation to detail and organization, and excellent verbal and written communication skills. • This employee will also have strong medical terminology and anatomy knowledge, general understanding of insurance companies, the ability to handle multiple priorities, exceptional customer service skills, ability to work independently, good judgment and decision making skills.

Qualifications: • BA/BS degree in Athletic Training, Exercise Sciences/Physiology, or Kinesiology from an accredited four-year college.

• Two (2) years current related medical clinical experience preferred, however, new graduates are encouraged to apply. • Appropriate current license and certification in the State of New Jersey and the Commonwealth of Pennsylvania required.

• Experience with the application of durable medical equipment (DME) preferred. MBO offers excellent compensation and benefits for the right candidate.

Apply

Clinical Assistant

Full-time position exists at Mercer-Bucks Orthopedics, PC, a premier subspecialty-oriented orthopedic group with offices in Langhorne, Pennsylvania and Lawrenceville, Hamilton, Marlton and Princeton, New Jersey. Clinical Assistant prepares patients to see the physicians, facilitates lab tests and paperwork as needed, coordinates patient care, and assists with clinical duties as directed to facilitate smooth patient flow. May perform as primary clinical assistant for a specific provider. This position requires candidate to be able to work at all locations of MBO. Some travel between MBO offices may be required. May need occasional half-day Saturday availability.

Qualifications:

• High school degree required

• Minimum CMA certification required, LPN preferred • Training in orthopedics-specific assisting a plus

• At least one year of experience in clinical assisting required • Working knowledge of managed care basics

• Pleasant speaking voice and demeanor • Good communication skills

• Neat, professional appearance • Bilingual a plus

Essential Duties and Responsibilities: • Greets patient and escorts them from the waiting room to exam rooms; prepares patients for exam or treatment

• Puts charts up for physicians when patient is ready in exam room • Prepares exam rooms with necessary instruments

• Assists physicians in preparing for examinations and minor procedures • Informs patients of tests and medications needed and if prior authorization is required

• Schedules tests and off site procedures when necessary • Retrieves and responds to telephone messages left for the doctor by patients; liaison as a patient care coordinator.

• Prepares and maintains supplies and equipment for treatments, including sterilization • Disposes of contaminated items according to OSHA guidelines

• Cleans and disinfects exam rooms between patients according to CDC guidelines • Obtains and handles laboratory specimens according to CLIA guidelines

• Enters and scans patient demographic and health information into the computerized chart and all notes given with the appointment. • Performs patient education when appropriate

• Replenishes supplies—stocks and cleans exam rooms • Takes medical stock inventory and communicates supply shortages to Office Manager or Practice Manager

• Performs cast removal and preparation for cast application; removes sutures and staples. • Escorts patient back to exam room.

• Directs test results and correspondence to physician for review and treatment plan • Schedules surgeries and preparation instructions to patients as per site of procedures.

• Attends annual CPR, OSHA and CLIA training programs • Attends all regular meetings

• Performs all other tasks and projects assigned by the Director of Clinical Operations and physicians.

Apply

Mercer-Bucks Orthopedics

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