COVID-19 March 18th update

MBO Launches Telehealth Program

With information continuously changing regarding the COVID-19 crisis, Mercer-Bucks Orthopaedics understands our patients have concerns with keeping their scheduled office appointments. Although we are following highly stringent guidelines to keep our staff and patients safe in all of our locations, we know that it is in the best interest of some of our patients to remain home to avoid any unnecessary interactions.

In order to continue our mission to keep our patients safe and healthy, yet still provide the highest quality of care, MBO is happy to introduce our Telehealth Virtual Visit program. The telehealth platform is not new to Mercer-Bucks Orthopaedics, in fact, our therapists have been using it for months, but now we are extending this program to our physicians in order to better serve you. We utilize a well-established HIPAA -compliant virtual visit platform that can be used on any device that has a camera and microphone.

If you feel that a virtual visit would be best for you and you would like more information on it, please call our office at 855-896-0444 to speak with one of our team members who can direct you on the best way to schedule an appointment or click on Request an Appointment and indicate that you are interested in a Telehealth appointment.

We hope that this additional service provides you with some peace of mind at this time. Our physicians want you to know we are here for you and hope you all remain safe and healthy.

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Message from the Chief Executive Officer

We at Mercer Bucks Orthopaedics and Mercer County Surgery Center are continuing to monitor the ongoing COVID-19 health crisis impacting the United States. As we continue to increase preparedness, we want everyone to understand your health and wellness is most important and want to summarize some additional steps we, as an organization, are moving towards in response to the COVID-19 crisis.

• In the continuing effort to protect our staff and patients, the following policies and recommendations are being implemented effective immediately through 5/1/2020 or until further notice as the dates may be changed or extended depending on the circumstances:
• We, as an organization, continue to follow all protocols and procedures recommended by the CDC and State Department of Health both in New Jersey and Pennsylvania.
• We have begun and will continue issuing a COVID-19 (Coronavirus) Screening Questionnaire to every patient presenting to our locations to further screen patients that have completed recent travel.
• While contacting our Scheduling Department for an appointment, you will be asked additional screening questions. Rest assured, these questions are for everyone’s safety and to ensure the health and wellness of the entire MBO team.
• Both Mercer Bucks Orthopaedics and Mercer County Surgery Center has and will continue with enhanced sanitation and cleaning processes. As these items are standard, we want to assure everyone we continue to maintain high standards in regards to our cleaning process.
• For those patients with continuing physical therapy appointments, if you prefer not to come to an office in person, MBO offers virtual therapy treatment visits. Please contact your therapist about details related to our virtual visit and home exercise programs.
• As recommended by the CDC, we ask everyone to continue to ensure proper hand washing and use of hand sanitizer options.
• For our surgical patients at the Mercer County Surgery Center (MCSC), during presurgical assessment calls, MCSC staff will ask whether patients or guests have experienced symptoms of COVID-19 or any other flu like related symptoms.
• Both Mercer Bucks Orthopaedics and Mercer county Surgery Center will be asking patients to disclose their recent travel history.
• MCSC is asking surgical patients to limit number of visitors to ONE at bedside. This will help ensure additional protection to our surgical patients.
• MCSC employees will also undergo daily temporal temperature screenings to provide patients with added assurance our staff remains committed to the high standards expected in these times.

Lastly, the health of ALL people is of the utmost importance and we are taking these steps to help prevent any spreading of this virus. Thank you for your understanding. Please contact our office should you have any questions.

Anthony Molchany
Chief Executive Officer